Privacy Policy

1. Introduction

1.1 Canaries International FZ-LLC, a company registered in Dubai, with a registered address at office 1309 in Shatha Tower, Dubai Media City, Dubai, UAE, owns and operates the website https://www.canaries.com (“Website”) and https://www.controlauto.net (“Website”), as well as the iOS and Android App Canaries (“App”).

1.2 This Privacy Policy (the “Policy”) forms a part of the Terms of Use relating to the use of the Website, and by using the Website you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.

1.3 Throughout this Policy, the terms “Canaries”, “ControlAuto” “we", "our", "us" means Canaries International FZ-LLC and its subsidiaries (including Control Auto as a dealer platform), employees, officers, agents, affiliates or assigned parties.

1.4 This Privacy Policy was last updated on 22nd September 2021. It is effective between you and us as of the date you accept this Policy, and you do so by default through the use of the Website.

1.5 If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

2. What Information Do We Collect?

2.1 The type of information we collect from you is either personal to you or is general in nature:

• Personal Information: When you register on the Website as a customer, update your information, purchase any goods or services, take part in promotions, or send emails to us, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information (including credit card information), interests, and other such 'Personal Information'.
• General Information: We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such 'General Information'.
• Social media Information: We collect sign-in information such as your First Name, Last Name, Email Address, and profile picture.
• Social media posting via Control Auto for dealers: We also receive information from Facebook/Instagram on your profile details, email, name, page details, and Instagram/Facebook business account details. If you connect to Instagram or Facebook, you allow us to post on your behalf and collect anonymized analytics on shares, video views, and impressions, for example.

3. How Do We Use Your Information?

3.1 Most of this Website can be used without giving us any information. However, certain services and third-party technology may involve the collection and usage of information from you, including but not limited to, Google Analytics (a description of their specific data collection and processing practices can be found via the following link: https://www.google.com/policies/privacy/partners/). We use this information to provide you with a better service, and in particular to: keep internal records; improve our products, services, and the Website; communicate with you if you have ordered, purchased or participated in anything on the Website; contact you for market research purposes; and provide you with information about new opportunities, promotions, special offers, and other information that we may feel is relevant to you. If you contact us via the Website or via email to the contacts set out on the Website, we may keep a record of that correspondence.

3.2 We use General Information to help us make the Website more useful to customers (including to help us assess content of interest to visitors), and for other purposes such as determining the Website’s technical design specifications and identifying system performance or problem areas, for tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used none of which would be in a way that personally identifies any users.

3.3 For posting to social media or other platforms, we use dealer information to post to our website or API connections to other websites. This is for B2B customers only, and we use your information to post car listings or information on your behalf, only once you have chosen what to post. We use your information to access your Instagram Business Account or Facebook page to post car images and information on your behalf. We also use your information to access analytics data on how your audiences on those platforms are interacting with posts. This data is anonymous but tells us how many views, impressions, and shares your posts are getting.

4. Disclosure of Personal Information

4.1 You consent that we may share your Personal Information in connection with the purposes above with any other Canaries or ControlAuto affiliated company.

4.2 You consent to us sharing your Personal Information with third parties in the following circumstances:

• Selected dealerships registered with the Website or other service providers that we use, where asked to do so or it is an implicitly inherent part of your use of the Website. For example, when you use the Website to enquire about a vehicle of interest to you that is listed on the Website, we will pass your Personal Information to the dealership handling that vehicle sale or rental. Upon receipt of your Personal Information, the relevant third party is the data controller and their use of your information will be governed by their own terms of use and privacy policy; and
• Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

4.3 You further consent that we may also share your Personal Information with third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets, along with its professional advisers. If ControlAuto or substantially all of its assets are acquired by a third party, Personal Information held by it about its customers will be one of the transferred assets;
• If required in order to obtain professional advice;
• If we are under a duty to disclose or share your Personal Information to comply with any legal obligation, or to enforce or apply our terms of use and other agreements; or
• To protect the rights, property, or safety of Canaries or ControlAuto, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

5. How Can I Manage or Delete Information About Me?

5.1 We provide you with the ability to access, rectify, port, and erase your data. Learn more in your Instagram or Facebook Settings.